Privacy Policy
1. Introduction
Welcome to Yivex (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.yivex.store (the “Site”) or interact with our services.
2. Information We Collect
2.1 Personal Information
We may collect personal data that you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed by third‑party payment providers)
2.2 Automatically Collected Information
When you use the Site, we automatically gather certain technical information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referral URLs
3. How We Use Your Information
We use the collected data for the following purposes:
- Processing orders and providing customer support
- Sending order confirmations, invoices, and shipping updates
- Responding to inquiries sent to [email protected] or via phone (+1 (470) 761-5437
- Improving the Site, products, and services
- Complying with legal obligations and preventing fraud
- Sending marketing communications, if you have opted in
4. Sharing and Disclosure
We may share your information with:
- Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email service providers)
- Law enforcement or regulatory authorities when required by law
- Business partners for joint promotions, only with your consent
We do not sell, rent, or trade your personal data to third parties for their marketing purposes.
5. Data Retention
We retain personal information only for as long necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
6. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications at any time
- Request a copy of your data in a portable format
To exercise these rights, please contact us at [email protected].
7. Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.
8. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.
9. Links to Third‑Party Sites
The Site may contain links to external websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices.
10. Children’s Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this policy from time to time. The revised version will be posted on the Site with an updated “Effective Date”. Continued use of the Site after changes constitutes acceptance of the new terms.
12. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Phone: +1 (470) 761-5437
Address: 9284 East Highland Road, Atlanta, Georgia 30309, United States
Effective Date: April 15, 2026